Customer Testimonials

The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 2,176 Testimonials


Good price good service delivered on…

Good price good service delivered on time lovely product. We'll definitely use you again.

Mark Thrower, 12/05/2021

Excellent goods quick delivery

Excellent goods quick delivery. Well packaged.

andrew appleby, 11/05/2021

Personalised Star Baker Apron: TOP QUALITY

My girlfriend is really happy with her personalised ‘Star Baker’ Apron, which I got her for her birthday. It is very good quality. Despite her card and two other presents not arriving on time (‘Covid’; that old chestnut that doesn’t stop companies taking money, but does delay them doing their job) YOU DID NOT LET ME DOWN; in fact, you were early. Thank you very much.

Adam Richards, 11/05/2021

Great product

Great product, great service. Thank you

Customer, 11/05/2021

Excellent product as described and very…

Excellent product as described and very quick delivery

sue jones, 11/05/2021

The ordering was easy

The ordering was easy, with plenty of options of the required gift. It arrived on time,and was very well packaged. I would give Giftstore 5 stars for customer satisfaction.

susan long, 10/05/2021

First time I have used giftstore

First time I have used giftstore. It was easy to use and the gift was excellent. Would use again.

carol parry, 10/05/2021

Prompt on time delivery

Prompt on time delivery. Product as per description and loved by recipient

Suzanne Holland, 10/05/2021

I ordered a personalised apron for my…

I ordered a personalised apron for my nieces birthday. It came within a couple of days of ordering it and I was really pleased with it. The quality of the apron and the text was lovely. I would definitely recommend and use this company again.

Customer, 09/05/2021

Prompt service

My order was very promptly delivered and I am very pleased with it.

Jane, 08/05/2021

Literally can't fault these guys

Literally can't fault these guys! personlaised gifts ordered late in the evening and arrived the next day before i started work again! so unexpected! great product delivered insanely fast!

Sam C, 07/05/2021

Lovely product and very quick service.

Lovely product and very quick service.

Tracey, 06/05/2021


Amazing!! Was delivered in a day and beautiful product. Thank you!

Katie Richards, 06/05/2021

Excellent product

Excellent product. Arrived on time and quick quote and buy journey

Lee P, 06/05/2021

Excellent service

Excellent service. I Made a silly mistake on the spelling and it was sorted and delivered when said. Thank you and the mrs loves the product 👍

Andrew gillibrand, 06/05/2021

Excellent to deal with.

The website was easy to use and my order was dilivered more quickly than I expected. Very helpful and responsive customer service!

Linda, 06/05/2021

Excellent service

Excellent service, gift that I ordered was exactly what it said and arrived within 48hrs (I didn't order until after 7pm), will be using this company again without a doubt.

Julie, 06/05/2021

Delivery was good

Delivery was good. The product looked like it did on the web site

Elaine Campbell, 05/05/2021

Beautiful gift came on time.

Beautiful gift came on time.

Agnieszka, 05/05/2021

Box is well made

Box is well made. Price is fair. Delivery time was very good.

allantaylor, 05/05/2021

Good service

Pleased with my purchase, good service, would use again

Jude Russell, 05/05/2021

Great service

Great service, quick delivery, very good quality, brought garden tools with a lovely floral style, and personalised for a 50th birthday present, they absolutely love it. 💯

customer sandy, 05/05/2021


Brilliant!!! what more can I say. Ordered a special personalised gift came in time, packaged very carefully, the haribos were a lovely touch. Would defo order for this website again, I love it Great Great Great

Lisa, 04/05/2021

Lovely personalised slate heart

Lovely personalised slate heart, great customer service, quick delivery

Julie Collinge, 04/05/2021

Lovely gift for a special ocassion

Very good and prompt delivery. Lovely gift for a special Anniversary. The recipient was so pleased with the gift. Would definitely recommend.

Mrs Rouse, 04/05/2021

I was very happy with the service the…

I was very happy with the service the item was good quality and good notifications for delivery.

Irene McCullough, 03/05/2021

Anniversary gift

Ordered a little keepsake for friends Ruby Wedding Anniversary. Arrived promptly and well packaged (including a mini pk of Haribo 😄). Overall very pleased with item and service. Would recommend.

Barbara K, 03/05/2021

I bought this for my grandson who loves…

I bought this for my grandson who loves to bake, he loved it

Maureen Atkinson, 03/05/2021

Brilliant service

Brilliant service. Item ordered and delivered within 3 days with personalised message.

Richard M, 03/05/2021

Satisfied customer

Easy to order from website. Very speedy and efficient service. Packaged well and arrived intact. Our friends were delighted with their gift. Will definitely order again from this company and will recommend it to all my family and friends.

Jacqueline, 03/05/2021



Lisa Flack, 30/04/2021

Very pleased

Very pleased. In really good condition and fast delivery

Jayde Driscoll, 30/04/2021

Arrived on time in perfect condition

Arrived on time in perfect condition, it was a special present for someone very special so it was important to be just right!

Susan Green, 30/04/2021

Wooden wine box

Delighted, delighted, delighted! The quality of the product and the engraving was impressive and much admired. I really appreciated the wine box being delivered on time for the birthday “party”

Mrs. Jean Woods, 29/04/2021

They were fab

They were fab

Lynda Reid, 29/04/2021

Personalised slate heart…

I ordered a slate heart which I was able to have personalised with my friends names on, for their 50th Wedding Anniversary. I suppose I was surprised at the size, as it was much smaller than it appeared on line, but even so, I was absolutely delighted with it.

Carol, 28/04/2021

Good service great product at a good…

Good service great product at a good price. Delivered as promised.

Mr Marshall, 28/04/2021

Good quality fabric

Good quality fabric. Speedy delivery. Haven't washed it yet but personalised print very crisp. Good purchase!

MARIE THERESE, 27/04/2021

Very nice product

Very nice product

Shan Deen, 27/04/2021

Quick efficient delivery

Quick efficient delivery. Very pleased with the glass as its a bit different to usual 18th birthday engravings.

Pat Lansell, 27/04/2021

1 - 40 of 2,176