Customer Testimonials

The team at Gift Store strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 1,649 Testimonials


New customer bought 2 items…

New customer bought 2 items (separately). Excellent quality speedy delivery also made a mistake in my first order rang customer service and it was dealt with immediately. Recommend this company will use again

graham budworth, 03/12/2020

This was a lovely gift for my friend…

This was a lovely gift for my friend and very good quality. Thankyou

Mrs Chambers, 03/12/2020

Excellent service and product.

Excellent service and product.

Peter Wilson, 03/12/2020

Fantastic product easy to pick up

Fantastic product easy to pick up, deffo use them again 👍

Paul Burke, 03/12/2020

Fantastic gift for a gamer

I bought the level 21 glass for my son's birthday it's a good quality product also my son loved it. So glad I stumbled across Giftstore will be using them again in the future.

Ms CP, 03/12/2020

amazing gift!

amazing gift!! so much effort put into it x

lucy erin edwards, 02/12/2020

Fantastic Company!

I found GiftStore so amazing to deal with. I wanted something slightly different to what was available on the website and nothing was a problem. So efficient and so friendly and obliging. Couldn't recommend them enough. Fantastic customer service!

Emma, 02/12/2020

My first order was damaged in transit

My first order was damaged in transit. I reported it to Gift Store and they Sent a replacement very quickly, no quibbles or fuss. I would definitely recommend them. Beautiful gifts at greatvprices and great service.

Mandy Coons, 02/12/2020

Thank you for the coasters they are…

Thank you for the coasters they are brilliant, we love them, a very good size to put your mugs on. They are a Xmas gift from my son to his grandparents. Thank you again

P Smith, 02/12/2020

absolutely excellent!

absolutely excellent!! loved it and will make the best christmas present, thankyou!!

Cara McElderry, 02/12/2020

Excellent product

Excellent product. Very fast delivery. Excellent quality.

CBloy, 02/12/2020

Great quality

Great quality

Amanda Eales, 02/12/2020

Overall amazing

Amazing product! So good it’s all personalised! Such good pricing and delivered really quick! Definitely getting all presents from here in the future

Leigh, 02/12/2020

Good service and quality products

Good service and quality products would use and recommend gift store again


Nice gift for a keepsake

Nice gift for a keepsake

Jennifer Mcneil, 02/12/2020

Absolutely excellent quality items

Absolutely excellent quality items, engraved beautifully xxx

customer, 02/12/2020

Lovely quality little keepsake for my first grandson

i bought a lovely little glass heart for my grandsons first xmas it is lovely quality came in a lovely box and it came very quickly

Karen Robertson, 02/12/2020

Good service

Good service Once ordered I decided I needed sooner so called and changed to next day delivery. Very happy with the service and the trowel

Gillian Aird, 02/12/2020

Great choice quick service really loved…

Great choice quick service really loved the product

WHITE, 02/12/2020

Excellent service and product

Personalised item was easy to order, it was created and shipped promptly so I was able to receive it well in time for a special anniversary gift (which was very much appreciated) Well packaged and exactly as described, perfect! Thank you, I wouldn’t hesitate to use again or recommend.

Catherine, 02/12/2020

Exactly what I ordered

Exactly what I ordered

Jo Jenkins, 01/12/2020

glass hearts…

Very impressed with the glass hearts will sit perfectly on the tree. Thanks

Dawn Jarvis, 01/12/2020

Excellent service and quality

Excellent service and quality, definitely recommend.

Leanne staples, 01/12/2020

Great communication and quick delivery.

Great communication and quick delivery. Item turned up and was exactly what we wanted it to look like.

Mrs Garland, 01/12/2020

Fantastic photo memory box

Fantastic photo memory box. Very quick delivery to

Kelly Pimlett, 30/11/2020

First time using this company and was…

First time using this company and was more than impressed. I had ordered a glass for a gift but it arrived smashed.I e-mailed them and they had a new one out to me the same day, not customer service you see very often these days. Thank you.

Lisa, 30/11/2020

great 50th wine box came very quickly…

great 50th wine box came very quickly well inpressed with the quality ans service.

ashleigh slater, 30/11/2020

Great store

I ordered a personalised allotment sign and they were quick to send it and it was really lovely.

K Law, 30/11/2020

Good quality product

Good quality product. Great value for money, arrived quickly

Leanne, 30/11/2020

Great item!

Great item! Fast delivery!! Many thanks!!!

Mark, 29/11/2020

Excellent value and service.

Excellent service from placing my order to receiving it from gift store . It was well made much nicer than I expected . Great value . Would buy from here again. Worthy of the 5 stars.

Mrs Howard, 28/11/2020

Absolute fantastic service

Absolute fantastic service , ordered a personalised wine glass for a friend , it arrived 2 days later , perfect condition and nicely engraved . A packet of Haribos placed in the box with a Merry Christmas sticker , how sweet !!!! If you pardon the pun . Would definitely recommend The Gift Store. Thank you , from a very satisfied customer

Alison Hurst, 28/11/2020

Great product

Great product, spot on delivery

Tonia Cocking, 27/11/2020

Great service and great product.

Great service and great product.

Dawn Islip, 27/11/2020

Purchased two for my grandchildren

Purchased two for my grandchildren. They are lovely. So pleased with them

Lynn, 27/11/2020

Fast delivery

Fast delivery, really nice gift.

Lea, 27/11/2020

Excellent customer service

Very very pleased with my product. I bought a plaque from here and the girls emailed me about my text several times to make sure all was correct, (as I hadn’t checked it properly). Excellent customer service. They certainly went above & beyond in my eyes.

Suze M, 26/11/2020

Birthday girl loved her guft

Friend was pleased with her gift. Customer service was good as I had made a mistake with the delivery address and rectified very quickly before dispatching order.

Guest, 26/11/2020

Great products

Great products. Delivered on time. Would definitely recommend and will be using them again.

Andrew Santos - Liverpool, GB, 26/11/2020

Very satisfied.

I found it easy to place my order. I received the item very quickly and was very pleased with the quality of the item. I would definitely use this site again.

Carolyn, 26/11/2020

1 - 40 of 1,649