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    Customer Testimonials

    At we strive to provide the highest level of customer satisfaction and the best customer service we can offer. For this purpose we’ve joined forces with Trustpilot who are an independent review site, who actively encourage genuine customers of Gift Store to provide their honest feedback from their experience with us. Here are a few of the comments we have received so far:

    1 - 40 of 617 Testimonials


    Great service

    Great service, Fast delivery A+++

    William Woodward, 15/12/2018

    Great Service

    Really pleased, great service, fast delivery, would definitely use again.

    louise, 14/12/2018

    Quick delivery and great product

    Quick delivery and great product. Really happy with the product

    debbie pearson, 14/12/2018

    Lovely wooden coasters

    I ordered 3 personalised wooden coasters, which were of an excellent quality, and were delivered quickly with plenty of protective wrapping for the journey. Also, the customer services team responded to an email from me very quickly when I realised I needed to amend my order slightly and they dealt with my request perfectly. Thanks!

    Helen, 13/12/2018


    We bought some custom made coasters for the grandparents for Christmas. They have come out really well. We are very pleased with them. The delivery was really quick and well packed to prevent any damages. We would recommend this company.

    Steph K, 13/12/2018

    Lovely product and company!

    Lovely product came in good time and always kept me updated via email on my delivery status which is always good! Also wrapped very securely to keep fragile goods protected, also a very cute surprise of a little goodie with my purchase which was kind of them! Loved it :)

    Adriana Simpson, 13/12/2018

    Birthday Gift.

    Ordering was easy. Communication was good and delivery arrived as specified. Problem free purchase. Recommended.

    Lesley Burton, 13/12/2018

    Well packaged.

    Well packaged.

    CJL, 12/12/2018

    brilliant service

    quick delivery and brilliant items ,all in all excellant service and a little suprise gift definately recommend this company.

    maria green, 09/12/2018

    Great product and service

    Great product and service

    Paul Michael Shallcross, 09/12/2018

    Excellent product and excellent…

    Excellent product and excellent service, will definately use again

    Janet, 08/12/2018

    Nice prodakt

    Nice prodakt

    Beata Skvarekova, 08/12/2018

    I bought this as a Christmas present…

    I bought this as a Christmas present for my granddaughter. It arrived very quickly with the personalised engraving and it's very good quality. I would certainly recommend this company

    Lilian, 08/12/2018

    Received our gift and was very happy…

    Received our gift and was very happy with the slate beer mat I ordered. And the little gift as an extra was an added bonus. Overall very happy!

    Sarah Fisher, 08/12/2018

    First time used and impressed

    First time used and impressed

    Lesley Townsend, 08/12/2018

    Ordered pint glass for my dads 70th…

    Ordered pint glass for my dads 70th Birthday. Very pleased with quick delivery. Great looking glass.

    Lisa, 08/12/2018

    Very happy customer

    Great seller. Quick delivery, product was perfect and appreciated the extra sweets and token trolley coin. Very nice touch. Will definitely be using the site again for gifts

    Carla, 07/12/2018

    Ordered some Christmas presents from…

    Ordered some Christmas presents from here came very quick and happy with purchase x

    Lois Francis, 06/12/2018

    Excellent product and service for engraved champagne glasses.

    The champagne glasses and engraving were excellent, we did not want anything too elaborate. They were easy to order and were delivered earlier than promised in perfect condiiton and with good packaging. A very good service which we expect to use again for gifts of that kind.

    Eilis G., 05/12/2018

    Easy ordering

    Easy ordering , delivered within correct time scale. Promt efficient service.

    Dianne, 04/12/2018

    Would highly recommend this gift

    Would highly recommend this gift, we purchased an engraved wooden bottle box as part of an 80th gift, it was perfect and more than met our expectations. Ordered it Friday night, paid courier delivery as we needed it quickly, it was delivered on the following Monday. We will certainly be buying more of these boxes. It is a perfect gift and much better quality than we were expecting, it is sturdy with quality fittings, clasp & hinges.

    John Glendenning, 01/12/2018


    Excellent! Product was good quality, competitively priced, well packed and came really quickly. Very pleased.

    Clive, 30/11/2018

    product was just as described on web…

    product was just as described on web site ,very fast service and well packed, highly recommended

    Mr MCCARLIE, 27/11/2018

    Well, what can I say..

    What can I say, beautiful wooden coasters were ordered and beautiful wooden coasters I recieved. Honestly can’t believe how quick the personalisation was done and how beautifully wrapped the items were, the smell of the beautifully burnt wood from the design. They are truly lovely and I will definitely be ordering more things from yourselves. Thank you, highly recommended.

    Katy Allen, 26/11/2018

    As a previous customer advised the box…

    As a previous customer advised the box is a little lightweight but knowing that before I received it made it more acceptable. It's a lovely way to give two bottles of wine (which you can buy yourself according to the receivers' preference) and I was very happy with it.

    Victoria, 26/11/2018

    Quick and efficient service

    Quick and efficient service, well packaged and a little extra gift inside too! Can’t wait to give it to it’s recipient!

    J P, 23/11/2018


    I ordered a couple of engraved gifts for my mom's birthday present as I live away from home now and they arrived very quickly and she was over the moon with them! Would highly recommend to anybody.

    Flynn, 23/11/2018

    Fabulous service

    First time ordering off this website and i have to say i am very pleased with the results. Quick. Efficient and of quality. Met my expectations thoroughly. Arrived quickly too which is fabulous! Will be using/ordering again soon.

    Charlott, 22/11/2018

    Would definitely recommend them

    Would definitely recommend them. Brought engraved gift came next day. Very pleased with item

    Tracy, 22/11/2018

    Easy to use website

    Easy to use website, interesting range of products, competitively priced and swift delivery.

    Timothy Searle, 21/11/2018

    This is the second time I have used…

    This is the second time I have used Giftstore and the service has been nothing short of excellent ,easy to use website , kept up to date on delivery and delivered as promised and a top notch product. The little gift in the parcel is such a lovely touch and I can't rate them highly enough

    Harry McMURRAY, 21/11/2018

    Great gift

    The item was delivered promptly and my brother loved the engraved pint glass for his 18th.

    Leanne, 21/11/2018

    Great quality

    Bear arrived a little squished from the tight packaging but easily smoothed out. The jumper is good quality and personal message is clear and accurate. The bear itself is exactly as shown and is very soft material; very cute! Made the ideal present for my mum :-) delivery was very quick too.

    Nicola F, 20/11/2018

    Happy customer

    Order received on time. Would happily order from this company again.

    Shelagh Crowe, 19/11/2018

    Very quick delivery and good quality

    Very quick delivery and good quality. Nice touch with the sweets and trolley coin. Overall excellent

    Amy, 19/11/2018

    Thought the item we bought was perfect

    Thought the item we bought was perfect delivery time was excellent and cost of item very reasonable

    Mrs L Richards, 19/11/2018

    Quality product with excellent service

    I was delighted with the Happy Birthday engraved wine box and the additional red silk lining I purchased was to be found already in the box, a pleasant surprise. Extremely prompt delivery - purchased it on the Saturday and received it on the Tuesday. A really great quality product and the small token I received above all of the packaging inside, made my day.

    Zoe, 18/11/2018

    Brilliant service

    Brilliant service. As a first time user I didn’t know what to expect but was pleasantly surprised. I was kept informed with every step of my order which was delivered really quickly.

    Kim Edwards, 17/11/2018

    Best value website

    I bought my teacher a glass from the website with an engraving. She loved it, it’s good value. 100% recommended to buy from

    Locky JP, 16/11/2018

    Brilliant. Amazing speed on their deliveries.

    Can't believe the service. Ordered a pesonalised item and it turned up the very next day. Can't believe they could turn the order around this fast. They are amazing. Would definitely order from them again.

    Louise Ben-Nathan, 16/11/2018

    1 - 40 of 617 Testimonials