Customer Testimonials

The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 3,383 Testimonials


Lovely gift. As good as last time,

This is the second time I have ordered from GiftStore. The personalised gift box is as good this time as last time. Delivery was as they said, on time. Really like this company. Unusual gifts at reasonable costs. Thank you GiftStore for another great gift

Rosemary Walter, 18/05/2024

Excellent product and very quick service

Excellent product and very quick service

Kathryn Tee, 18/05/2024

Excellent service

Excellent service. Easy to order. Rapid delivery well packed. Product was really good and appreciated.

Neil, 18/05/2024

Brilliant ordering and prompt delivery

Brilliant ordering and prompt delivery. Very pleased with the personalised wine box ordered for a special birthday present, I think the recipient will love it.

Sylvia Clark, 17/05/2024

Came on time.

Came on time. And better than thought. I'm soo please .

Susan Parker, 13/05/2024

Great company and so pleased with the…

Great company and so pleased with the order. I made a mistake when I personalised the order but thankfully this was noticed and I was sent a prompt email to check whether I had worded it correctly. I still received the order within the week. Thank you.

linda Brennan, 12/05/2024

Truly impressed with the quick service

Truly impressed with the quick service! Item arrived quickly, well packed and great quality. Wouldn't hesitate to recommend and definitely use again. 👍😁🌟🌟🌟🌟🌟

Customer, 06/05/2024

Great item

Great item, Good value for money and very quick delivery.

Fabriccreations4u, 01/05/2024

I’m pleased with my item and the Good service thanks

I was pleased with my item It was well packaged, along with a fast delivery thanks

Customer :Sharon Davis, 30/04/2024

Excellent Customer Services

Excellent Customer Services and a great product. Every communication was answered and actioned without the usual six call 3 emails. The CS were on the ball.


Amazing product.great price and super…

Amazing product.great price and super fast delivery

Friend of Ted, 29/04/2024

Excellent, can recommend.

Have now bought several of the customised pint glasses, excellent product, price, and very prompt delivery. Customisation accurate. Will continue to use this company for future celebration gifts..recommend highly.. Aud.

Aud., 28/04/2024

Great service

Great service, ordered on Saturday received on Tuesday, just what I needed, would definitely recommend

Gregor, 27/04/2024

Arrived extremely quickly and well…

Arrived extremely quickly and well packed. The glass was just as it looked in the website.

Mark Wall, 23/04/2024

Very fast delivery

Very fast delivery, great product and top quality too, with very reasonable prices aswell

katy, 23/04/2024

Personalised glass

I brought a glass for my dad’s 80th. The glass was as described, and of great quality. Next day delivery. I would highly recommend anyone wanting a special gift.

Lucy, 22/04/2024

The speed from ordering to delivery was…

The speed from ordering to delivery was amazing.

Mrs Julie Hampson, 17/04/2024

Very easy form to fill in.

Very easy form to fill in. Excellent price. Excellent info about delivery etc Would definitely use again! Thank you very much!

Fi Corston, 16/04/2024

Great service

Great service

Miss. Janka Hablakova, 15/04/2024

Fabulous service

Gift is lovely, it was very well packaged and delivered with 2 days - fantastic service

Val Lockhart, 14/04/2024

Very happy with the items I bought

Very happy with the items I bought. The items didn’t take long to come and personalised. Many thanks

Kerri, 13/04/2024

Stunning vase

Stunning vase

Denise Larn, 13/04/2024

Fab service!

Cannot fault the service offered by this company! Ordered on a Friday, delivered on the Monday! Gift was personalised and met my expectations. Would definitely recommend.

FOX, 10/04/2024

Brilliant product and a great service

Brilliant product and a great service, thank you

Hannah Lazell, 10/04/2024


First time using the company. Ordered a personalised vase for a special occasion. Arrived and was amazing. Absolutely loved it and will def be using site again. Highly recommend.

Alan Harper, 08/04/2024

While using this service i had forgotten to add a detail

While using this service i had forgotten to add something to an order just placed. I sent an email asking for the forgotten detail to be added . My email was answered within the hour confirming the addition and a new invoice sent out. Service was outstanding and easy to contact the company . I would highly recommend this company, product received the next day exactly as i had asked for including the additional detail. I cant thank them enough.

jackie morrison, 08/04/2024

Very fast delivery

Very fast delivery! And product as described, I'm sure the recipient will love it!

Charlotte, 08/04/2024

Lovely paperweight

Lovely paperweight. Arrived quickly.

Catherine Shaw, 07/04/2024

Arrived quickly and was left where I…

Arrived quickly and was left where I had asked

Sue Birdseye, 07/04/2024

Very happy with purchase

Very happy with purchase. Great quality, was made very quickly and sent just as quick. Will use again.

Hayley, 07/04/2024

Very good service

Very good service. Fast delivery, had the item within 24 hours. Also excellent customer service, as I found there was a small little chip in the top of the glass item which they handled very well by sending out a replacement, also within 24 hours. I'm very happy with my purchase, my parent's loved their gift. I would definately recommend giftstore and use them again.

Caroline Barrington, 05/04/2024


What an incredible service. Almost next day delivery and superb quality product.

James, 01/04/2024

Quick delivery

Bought a personalised mug. Good quality and very quick delivery 👍

Nicola Jerram, 30/03/2024

Nice personalised gift

Nice personalised gift

Courtney Jayne Lamb, 26/03/2024

A great range to choose from

A great range to choose from and really easy and straightforward to order, delivery is really quick too.

MR KARL PIERCE, 26/03/2024


Great service! Fast delivery and even called me to ensure they had the right spelling for the gift! Highly recommended. Many thanks Angela

Angela McCormack, 25/03/2024

Quick delivery

Quick delivery Very good price for the engraved wine glass

Mrs Amanda Bushaway, 24/03/2024

Ordered Bird House and Cheese Board. Engraved items.

What I ordered the bird house and cheese board. Excellent items. The engraving is excellent too. Also gifts package in packing and study box. Came by Royal Post. Within few days. Order anything from them. You will be more than satisfied.

Rada Krstanovic, 23/03/2024


Very pleased, thank you!

Laura Jane Hill, 23/03/2024

What wonderful service

What wonderful service, this was a gift, ordered very late. I added a note to let them know. Wow! It arrived within 48 hours. Great product too. My friend loved her personalised glass.

Maureen Price (Mrs P), 22/03/2024

1 - 40 of 3,383