Customer Testimonials

The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 2,300 Testimonials


I was very happy with the product I…

I was very happy with the product I recieved. Good quality and value for money

PAULA DAVISON, 22/07/2021

Golden Wedding wooden wine box.

Loved the quality and workmanship of the wine box.

Mrs. Jean Woods, 15/07/2021

Happy recommended

Happy recommended

Iveta Komarnicka, 15/07/2021

Wedding gift

Fiest time on this site brill service very quick product great will defo use again

Susan Hastings, 07/07/2021

I ordered an engraved 18th glass for my…

I ordered an engraved 18th glass for my son's birthday. Excellent service & speedy delivery! Wouldn't hesitate to order again😀

Gwen, 07/07/2021

Fairly quickly and correctly done.

Fairly quickly and correctly done.

Piotr Mazurkiewicz, 07/07/2021

Great bottles

Great bottles - kids loved the designs and personalisation

G Davies, 06/07/2021

Excellent present for an 18yo

Excellent present for an 18yo - my son was able to personalise his message for his friend - who loved it. Arrived promptly.

Lisa, 06/07/2021

Happy customer

The service given by GiftStore was excellent. I was kept fully informed of the progress of my order which arrived on time. The gift, a birthday present, was a personalised beer glass and the recipient was very pleased with it. Hopefully it will be put to good use during the remainder of the Euros!

Alan, 03/07/2021

Great product

Great product, quick delivery, I can highly recommend this company! I liked the first item a lot, so ordered another one from them.

Agata, 02/07/2021

Good quality gifts

Good quality gifts. I ordered a beautifully well made picture box. The inscription was exactly what I asked for. It came in the post on time. They had lots of gift ideas.

Dawn, 02/07/2021

Personalised wooden plaque

Present for my friend for her allotment. She loved it and delivery was quick too.

Diane Burt, 01/07/2021

Wooden wine gift box

Bought the anniversary wine box as a present .Was exactly as shown in the picture and the recipients loved it ! Great service and gift arrived on time as requested . Would recommend this website .

Pamm, 30/06/2021

Very pleased with gift

Very pleased with gift. It was a birthday present and they were delighted with it.

Lolly, 30/06/2021

Very good service and quick delivery

Very good service and quick delivery

Mark, 30/06/2021

Beautiful lined wine box.

Beautiful lined wine box. Box arrived with perfect inscription. Delivered perfectly packaged and carefully addressed. Quick delivery after order, just as indicated.

Val Fyall, 30/06/2021

Happy customer😊

I am very happy with the gift box I bought,it’s very special and every time I bought it,it made people feel special and happy as its personalised as well.Great service,fast postage,many thanks.

Anna, 29/06/2021

Anniversary Gift

Beautiful gift my friends were so pleased with the Slate 25th Anniversary Heart Arrived promptly and well wrapped Would highly recommend Gift Store

Deborah Scanlon, 29/06/2021

very nice product very well presented…

very nice product very well presented very fast delivery

Paul Porter, 28/06/2021

Engraved wine glass

Really happy with purchase. Easy communication. Quick delivery. THANK YOU.

Caroline Liddell, 28/06/2021

Quality service

Fast and efficient service..quality product.

anthony hewitt, 28/06/2021

1st 🥇 class service.

1st 🥇 class service. Prompt. Efficient. Effective! Impressive product! 👏👏👏

peopleprogress, 28/06/2021

Everything was as described and…

Everything was as described and ordered. arrived quickly and on time. excellent service worth using again

Gavin Owen, 28/06/2021

Beautiful personalised gift for Fathers…

Beautiful personalised gift for Fathers day. Came super quick

Louise, 28/06/2021

I opted to use Royal Mail and was told…

I opted to use Royal Mail and was told it would be up to 5 days for delivery,it arrived within 2 days. I was so pleased. I will use GiftStore again.

David Sheperia, 28/06/2021

My friends were delighted with the gift…

My friends were delighted with the gift I sent them

Angela Davies, 27/06/2021

Teacher wine glass

Ordered a wine glass for daughters teacher. Arrived really quickly and well wrapped up. Can't fault anything so far and will definitely order again.

Claire Turnau, 25/06/2021

Pick-me-up Cup!

Our doctor is no mug however it was lovely to turn the tables on him and prescribe this mug for him. Super way to show our appreciation. Personalised gift took less than a week to arrive. Very well wrapped. Extremely please with my choice.

Diane Hughes, 25/06/2021

I received my order in good time and it…

I received my order in good time and it is of excellent quality.

Anom, 25/06/2021

Outstanding Customer Service

Outstanding Customer Service! My parcel went missing with Royal Mail, after investigating they were unable to locate the parcel and told me that gift store would need to contact Royal Mail and make a claim, when I informed gift store of this I was extremely surprised to receive an email from them telling me they had placed a new order and it would be sent by DPD the next day! True to word I received my parcel all within a couple of days! Fantastic customer service and I would not hesitate to recommend or buy from again, the wooden personalised bottle box I bought was beautiful! Thank you once again, a very happy customer 😁

Andrea Duthie, 24/06/2021

13th birthday present

My granddaughter was delighted with her presents

Jennifer, 23/06/2021

Never a problem

Never a problem, been pleased with everything I have ordered

John Gunton, 23/06/2021

Very good item

This was q very good well made item and was well recieved and a great present very happy with it

Kenneth White, 23/06/2021

high quality for a very good price

high quality for a very good price

Stephen Watson, 22/06/2021

Very pleased

Order exactly right. It came quicker than anticipated. Very pleased with the quality too.

Guest, 21/06/2021

Wine casket with blue lining engraved…

Wine casket with blue lining engraved with name and message excellent very happy with this gift

christine, 21/06/2021

Teacher gift

Excellent product, fast delivery and well packaged.

Yvonne, 21/06/2021

Was so pleased with my delivery and its…

Was so pleased with my delivery and its very well packaged for its size. (Not over sized.)

Hayley Tonge, 21/06/2021

Ordered a wine bottle holder for my…

Ordered a wine bottle holder for my friend for her 50th and was not disappointed. Always a little concerned ordering from an unknown site but will defiantly order again. Ordering was simple, arrived when expected and received updates and notifications regarding Royal Mail and was packaged Excellent quality and engraving

Rachel, 21/06/2021

Bought three wooden coasters as…

Bought three wooden coasters as Father's Day gifts and all were absolutely lovely. Fast delivery and all round pleasant experience. Definitely recommend

ZM, 21/06/2021

1 - 40 of 2,300