Customer Testimonials

The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 2,687 Testimonials


Excellent product!

I ordered this product last Sunday (15th May) and it arrived on Tuesday 17th May. I cannot recommend the Gift Store enough for their fantastic products and fantastic customer service. Each item I've ordered from the Gift Store has been 100% perfect. The engraving and quality is superb! Thank you Gift Store!

Sally Thomas, 23/05/2022

Brilliant website to order from

Brilliant website to order from. Easy to use, and product was great when received! Thank you very much!

Paige, 19/05/2022

Anniversary gift

The gift was really good quality arrived in good time. Very satisfied.

Janice Sadler, 18/05/2022

..wine glass saying "mums glass"

... Yeah mum was well happy with her birthday gift, a wine glass...

Disco, 18/05/2022

Brilliant service ,quick deliver…

Brilliant service ,quick deliver definitely shop here again !!

Julie Bartlett, 17/05/2022

Brilliant customer service

Brilliant customer service after changing the enscription on my order more that once i phoned and changed again and nothing was to much trouble for them Even put a fast track on my order to ensure it was delivered ahead of expected time Can not praise them enough and will most certainly be ordering from giftstore in tge future 5*

Stephen Young, 17/05/2022

Lovely service

Kind, responsive and lovely service, with quick delivery. Personalised fast too and looks amazing! Very nice business, would buy from here again.

Ashleigh, 16/05/2022

The service was excellent and it was…

The service was excellent and it was delivered promptly. I will certainly visit the website for future purchases.

Keith Vickerage, 12/05/2022


Very happy with the service from this company. Will buy from them again. :-)

Kay B, 09/05/2022

Excellent service would highly…

Excellent service would highly recommend.

Linda, 09/05/2022

I can happily give this site 5 stars

I can happily give this site 5 stars. I ordered a personalised jewellery box for my daughter's wedding. The item arrived within two days of me placing the order and was beautifully packaged. The engraving was perfectly aligned and just what we asked for. Would definitely shop here again. Thanks.

Mrs & Mrs L, 05/05/2022

Absolutely love the new bowls for our…

Absolutely love the new bowls for our fur baby.

Karen, 04/05/2022

Very happy with the glass golden…

Very happy with the glass golden anniversary gift for my grandparents. Efficient and quick delivery

Stephen, 03/05/2022


Excellent, efficient.very good quality product

Jane Matthews, 02/05/2022

30th anniversary gift

Product was received damaged, one phone call and the replacement was in the way . Friendly , efficient staff and a lovely value for money product .

Patricia Bolam, 02/05/2022

Christening mug.

Excellent little gift. Engraved and delivered exactly as requested.

Robert, 02/05/2022

Perfect in all respect

Perfect in all respect

Montblanc, 01/05/2022

Excellent quick delivery very pleased…

Excellent quick delivery very pleased with the product and thank you gift for ordering

patricia Shannon, 29/04/2022

Very efficient arrived in a few days…

Very efficient arrived in a few days and looked great good quality

Audrey, 28/04/2022

Really quick delivery and item was…

Really quick delivery and item was exactly as the photos looked, if not better!

Kerry Gillespie, 24/04/2022

Ordered a present for a 30th wedding…

Ordered a present for a 30th wedding anniversary. Item arrived veru quickly Was very pleased with item was beautiful And friends was very pleased. Would reccomend this company.

Mimi, 20/04/2022

Great product good service

Arrived quickly very neatly packaged and looks good.

J Dominguez, 18/04/2022

.my order was so easy to place

.my order was so easy to place. I was kept up to date with delivery information. I am very pleased with the item I ordered, good quality and excellent value for money.

Lin Watson, 16/04/2022


I bought this wine glass for my dad's birthday and delivery was really fast. It was well packaged and wasn't broken which is good and quality is what l expected, this was my first time ordering from gift store and will order from again because I am happy with results.

Ella, 14/04/2022

Happy with product.

Happy with product.

Bev, 14/04/2022

Excellent service

Excellent service

Gerry McMenamin, 13/04/2022

Fantastic product

Fantastic product, delivered very promptly

Mr Lewis, 12/04/2022


Fantastic item arrived when it said it would. Packed safely. Great service

Diane Allen, 11/04/2022

Really lovely engraved glass

Really lovely engraved glass - I’m sure the recipient will love it. I chose the navy tube packaging and it looks very classy. Comes with tissue paper inside the tube so all ready to gift. Quite delicate glass but definitely worth the price. Would buy again

Jacqueline Armstrong, 11/04/2022

Brilliant service

Brilliant service. Ordered something personalised and it arrived the next day. Will definitely be using again!

Janine Curran, 11/04/2022

Great range of gifts to choose from

Great range of gifts to choose from Delivery was quick and efficient and I was kept in the loop on delivery

Eloz, 09/04/2022

Yes 👍🏻

Good quality, quick delivery

Hannah, 07/04/2022

An excellent product and prompt service

The gift purchased was delivered promptly and of good quality. The recipient will certainly be delighted.

Ann, 07/04/2022

Gift was good quality and as described

Gift was good quality and as described

John Ellis, 07/04/2022

Gift is beautiful

Gift is beautiful, little smaller than I thought but engraving is Just right and would highly recommend. Delivery was super efficient. Definitely worth it. Very pleased. Had this for a 30 year wedding anniversary.

CLAIRE LANE, 06/04/2022

Anniversary cheese board

Bought this cheese board for my friend's wedding anniversary, its a lovely item would have preferred it larger, its nice quality engraving it very clear to read. Fast delivery would buy again.

Michelle Shaw, 05/04/2022

Lovely Engraved Box

I was very pleased with this product and found it much bolder engraved than a previous one that I have purchased from another supplier. I bought the wine box with the blue lining for my cousin’s 80th birthday. He was delighted with it and commented particularly how good the engraving was.

Val B - Manchesteer, GB, 05/04/2022

Personalised glass

Product as expected, fast efficient delivery.

customer, 05/04/2022

Extremely quick service and lovely…

Extremely quick service and lovely product! Would definitely use again. I was reluctant as I’d never used this site before but pleasantly surprised.

Hayes, 04/04/2022

Great service item arrived quicker than…

Great service item arrived quicker than I thought , very pleased

Linda, 04/04/2022

1 - 40 of 2,687