Customer Testimonials

The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.

1 - 40 of 3,198 Testimonials


60th wine glass

It was good. Received in perfect condition.

Christine Goscombe, 27/11/2023

Delivery was extremely quick.

Delivery was extremely quick.

Esther Bond, 27/11/2023

Ordering was easy delivery not so much

Ordering was easy delivery not so much. Royal Mail said they had delivered but not to me. Customer service at the gift store was excellent they sent me a new product immediately by Dpd. Well done!

Jayne Webster, 26/11/2023

Lovely engraved bee house and candle

Lovely engraved bee house and candle. Fast delivery. Very happy

Hazel Barnett, 25/11/2023

Amazing quality thankyou so much

Amazing quality thankyou so much

Samantha Wilson, 25/11/2023

Would recommend

This was my 1st order from this company. I like the fact you can personalise your gift as it makes it more personal & shows the fact you've thought about the person it's intended for. Quick delivery & very happy with the quality.

Barbara Coulson, 22/11/2023

How can they do it so quick?

Just as ordered, personalised and arrived the next day - how can they do it so quick?

Geoff, 22/11/2023

It was a problem free transaction and…

It was a problem free transaction and the goods were good quality

Helen McGowan, 21/11/2023

Great product

The customer service for this company is exceptionally good with amazingly quick delivery can't fault them and the product is good quality at a fair price

Paul f, 21/11/2023

70th Birthday Gift…

The gift arrived very quickly and was just what I wanted, I was very pleased with the quality too.

Julie Hancock, 20/11/2023

Fast delivery

Fast delivery, securely packed, very happy with purchase

Liz Friend of Ted, 20/11/2023


Efficient. Order came within 2 days and was well packed so nothing was damaged. Excellent service!


Very pleased with the personalised…

Very pleased with the personalised purchase which makes it a unique gift

Helen McGowan, 18/11/2023

An amusing glass of wine!

It was easy to place my order. The wine glass gift arrived very quickly - sooner than the company thought it might. It was as expected and I’m hopeful the recipient will enjoy the ‘funny’ personalisation as in measures - small, large and then the recipient’s name right at the top!!

RT N London, 17/11/2023

Brilliant service

Brilliant service - next day delivery - bravo. Parcel well packed - over the moon Thankyou

Derek Childes, 16/11/2023

Swift, Next day delivery

Next day delivery, product exactly as expected, very well packaged to prevent transit damage

Gemma, 15/11/2023

Very efficient service

Very efficient service, loved the gift we bought, engraving was excellent.

customer, 14/11/2023

Great quality

The glass I ordered for my wife is well crafted. Good quality and the delivery was super fast. Recommended

Paul f, 13/11/2023

gift arrived promptly and well packaged

gift arrived promptly and well packaged

Mr Mark Tayler, 12/11/2023

Sentimental gift.

Bought a bird house for a little boy who passed away to put on a tree facing his headstone. Ordered it on Monday evening & received it weds lunchtime .Is personalised with his name on it .I'd looked around the Internet for something that was personalised & it is perfect.

Angela, 12/11/2023

I ordered an engraved hot chocolate…

I ordered an engraved hot chocolate glass for a gift and was really pleased with it.the glass was delivered the next day and very good value I will order again

Mrs Elaine Swann, 11/11/2023

Gift arrived quickly nicely wrapped

Gift arrived quickly nicely wrapped

Sharon, 11/11/2023

Prompt regarding delivery & arrived…

Prompt regarding delivery & arrived before the actual due date, a very polite & sociable sevice but above all this particular gift is everything I could want for my partner & therefore, I 100% recommend other's to use the GiftStore if they are seeking the perfect present/s x

Kath Mcsorley, 11/11/2023


Placed a last minute 18th birthday present order on a Saturday and it was delivered on the Tuesday. Very good quality product and very fast turnaround. Very impressive, thank you GiftStore team!

Rhys, 11/11/2023


Fast delivery in good conditions and quality.

Pedro, 08/11/2023


Excellent, fast service.

Lynne Malinverno, 08/11/2023

Great product and service

Great product and service, also very helpful and my purchase arrived very quickly.

Andrew, 07/11/2023

Lovely retirement gift

Easy to order, quick delivery and great product.

Wendy Walker, 07/11/2023

Personalised 2 Bottle Wine Box

Beautiful wine box. Very well made. Lovely silver silk lining. Definitely exceeded my expectations. Would highly recommend to friends and family.

Mrs Patricia Ramsay, 06/11/2023

easy to order and Fast delivery

easy to order and Fast delivery

Mr Andrew Lewis, 06/11/2023

Was dispatched and delivery very quick

Was dispatched and delivery very quick. Really happy with glass. I have bought a few different glasses from here .

Lisa, 05/11/2023

Landscape photo album

Ordered a landscape photo album. The download program to design the album was reasonably straightforward to use. The end product is very good quality and came very quickly and was well packaged. I would recommend them

Jackie Hikal - Milton Keynes, GB, 04/11/2023

Brilliant service

I ordered an engraved mug on Sunday expecting it on Thursday or Friday and I received it on Tuesday, Great!

Richard Crosby, 30/10/2023

Gift store is just the best

Gift store is just the best! Will definitely shop with them again 😁

Belinda Sweeney, 30/10/2023

Very quick service was here in 2 days…

Very quick service was here in 2 days well packaged too.

Mrs SHARON POWELL, 30/10/2023

Quick and easy ordering

Quick and easy ordering. Item delivered quickly and is lovely.

Pamela Wilson, 29/10/2023

Excellent service.

Excellent service.

Dominik Ziebacz, 28/10/2023

Excellent service and quick delivery

Excellent service and quick delivery

Christopher Giblin, 28/10/2023

Lovely Hot Chocolate Mug

Easy to order. Arrived really quickly. Was delighted with my personalised Hot chocolate mug.

Janice Weatherby, 26/10/2023

Excellent service

Extremely quick and easy to order. Item came very well packaged and very quickly. Absolutely stunning engraved vase which will be a lovely gift for the recipient.

Kam, 26/10/2023

1 - 40 of 3,198