Customer Testimonials |

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    Customer Testimonials

    At we strive to provide the highest level of customer satisfaction and the best customer service we can offer. For this purpose we’ve joined forces with Trustpilot who are an independent review site, who actively encourage genuine customers of Gift Store to provide their honest feedback from their experience with us. Here are a few of the comments we have received so far:

    121 - 160 of 908 Testimonials


    Good service.

    Ordered an engraved glass to replace one we already had that was cracked. Ordering was straightforward and fast. The glass arrived when they said it would and it was very well packed. They even send some sweets and a small gift. Excellent service.

    Malcolm Spice, 23/04/2019

    Fast delivery.

    Fast delivery.

    Norma O'Grady, 23/04/2019

    Very good service and so efficient

    Very good service and so efficient

    Jill Brandon, 22/04/2019

    Really quick delivery with Easter gift…

    Really quick delivery with Easter gift which was a lovely surprise! Really pleased with quality and presentation- thanks

    Jane Holt, 22/04/2019

    Lovely item

    Lovely item. Quick delivery. Very pleased recipient.

    Louise Wrigglesworth, 22/04/2019

    Excellent customer service

    Excellent customer service

    Shelley Grainger, 22/04/2019

    I'm absolutely delighted with the gift…

    I'm absolutely delighted with the gift of the personalised wine box I purchased for my brother's 70th Birthday. I ordered and received the following day, the item was packaged really well. Would recommend very highly.

    Pam from Bath, 20/04/2019

    Great ideas

    Great ideas, quick turnaround of order and a wonderful surprise personal touch in sending an Easter gift with the order. Thank you.

    Ian, 20/04/2019

    Brilliant service

    Brilliant service. I ordered a personalised glass on Friday afternoon and it arrived the next day.

    Gill Carrick, 20/04/2019

    Excellent present ideas and great…

    Excellent present ideas and great customer service when I called.

    Catherine, 17/04/2019

    18th birthday gift.

    I ordered a personalised tankard for an 18th birthday. The gift arrived when it was supposed to and was lovely. I engraving was good and I am more than happy with my purchase.

    Mr. Ian Brockbank., 17/04/2019

    Super fast delivery and packaged well

    Super fast delivery and packaged well. Would definitely recommend.

    Sandra Skinner, 17/04/2019

    Bought this as a present for my Father…

    Bought this as a present for my Father in Law. It is perfect (especially for posting) and is really good quality. Would recommend this for anyone wanting something a bit different.

    Philip Thompson, 17/04/2019

    I absolutely love this company!!

    I absolutely love this company and it’s products. I ordered a personalized pint glass. It came within 2 days and with a free bag of Haribo and a free Keyring for Easter. The item is much much nicer than the photos and such good quality. When I emailed to thank them about the quick delivery and excellent service I was greeted with a really nice reply which shows the high level of customer service that is delivered there. Thank you so so much my husband will be very happy with his glass.

    Alice Dinnen - N/A, GB, 16/04/2019

    I will buy from here again

    My products came really quickly and exactly as expected. Really pleased.

    Jaleesa Reid - N/A, GB, 16/04/2019

    Wine box for 50th anniversary

    Good quality wine box and very fast service ... Would shop again

    Matthew Teare - N/A, GB, 12/04/2019

    I bought 4 personalised gin glasses for…

    I bought 4 personalised gin glasses for friends. They look amazing and not expensive (although you wouldn't think it to look at them) and the delivery was super speedy

    June R - N/A, GB, 11/04/2019

    A lovely different gift,a bug house…

    A lovely different gift,a bug house that was personalised free!

    mrs robinson - N/A, GB, 11/04/2019

    Very impressed

    I ordered a wine box with a personal message on it and it was fantastic! So worth the price. I'm sure my friends will love it!

    Catherine - N/A, GB, 11/04/2019

    Nice quality product

    Nice quality product, fast delivery what more do you need..Very happy..

    Richard Bayston - N/A, GB, 11/04/2019

    Great product

    Great product. Second one I've ordered for 2 friends birthdays. Great idea, great quality and quick delivery.

    Nicola Boasman - N/A, GB, 10/04/2019

    Great product

    Great product, good value and very fast delivery. Highly recommended

    Paul Reed - N/A, GB, 09/04/2019

    A very happy customer

    Really pleased with personilsed wine box. Bought for my in-laws as a gift for their golden wedding anniversary, they loved it. Felt lovely to give such a beautiful gift. Delivery was super fast. Highly recommend. Will definitely buy from again.

    Karene Thomas - N/A, GB, 09/04/2019

    easter Bunny box

    Great quality and a first class service easy sight to use

    Guest - N/A, GB, 09/04/2019

    Ordered a personalised glass

    Ordered a personalised glass. Was delivered the next day with free delivery. Glass was really nicely engraved and it was well packaged. Very impressed

    TJ - N/A, GB, 09/04/2019

    Very prompt and good value

    Very prompt and good value

    James Reith - N/A, GB, 09/04/2019

    Ordered a personalised 40th pint glass

    Ordered a personalised 40th pint glass. Arrived well packaged and very speedy. Good quality and well done. Nice touch had a free trolley keyring enclosed for free .

    Ingrid - N/A, GB, 08/04/2019

    double wine box

    recieved in good time was very happy with personalised wine box even better than picture

    Susan - N/A, GB, 07/04/2019

    Highly recommended!

    I would highly recommend this company.....absolutely delighted with my purchase and also with the service!

    Sandra McManus - N/A, GB, 05/04/2019

    Absolutely brilliant

    Absolutely brilliant! Fantastic quality for such a great price!

    Morganxoxox - N/A, GB, 04/04/2019

    Product good quality and value

    Really pleased with the special personal enscribed gift box. Would buy again Royal Mail let the company down though.

    Brian - N/A, GB, 04/04/2019

    It was exactly as I expected excellent

    It was exactly as I expected excellent

    karen fletcher - N/A, GB, 02/04/2019


    I ordered a beer garden sign personalised to include my boyfriend's name. It is just what I wanted and he was delighted with it! Really pleased. Thanks so much.

    Emily - N/A, GB, 02/04/2019

    Good quality

    Good quality, lovely printing. Fast and efficient service. Really good value for money. I’ve ordered a few of these now

    Laura - N/A, GB, 30/03/2019

    Such a lovely gift and great service!

    Such a lovely gift and great service, great communication through email at every stage, and the extra gifts are very thoughtful. I’d definitely recommend and buy from you again. 👏🏻

    Karen - N/A, GB, 30/03/2019

    Brilliant customer service

    Brilliant customer service. Regular email updates regarding the delivery of my order. There was a lovely little surprise something as a Mother’s Day gift in my parcel which was a lovely touch, thank you

    Rebecca Williams - N/A, GB, 29/03/2019

    Brilliant service

    Brilliant service, item was just what I asked for and arrived very quickly.

    Helen - N/A, GB, 29/03/2019


    Really impressed with everything! I left it so late ordering a present for my step sons birthday but it arrived in time, was excellent quality & even came with a little packet of sweets & a trolley token (I'd lost mine so this made my day). Lovely gesture. Will definitely order from here again 😊

    Ashleigh - N/A, GB, 29/03/2019

    Lovely personalised glass for 18th birthday

    Lovely personalised glass for 18th birthday. Arrived very quickly and packaged very well. 1st class product and service.

    ROS - N/A, GB, 28/03/2019

    Goods came on time and were good…

    Goods came on time and were good quality.

    Chris Hobbs - N/A, GB, 26/03/2019

    121 - 160 of 908 Testimonials