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    Customer Testimonials

    At we strive to provide the highest level of customer satisfaction and the best customer service we can offer. For this purpose we’ve joined forces with Trustpilot who are an independent review site, who actively encourage genuine customers of Gift Store to provide their honest feedback from their experience with us. Here are a few of the comments we have received so far:

    81 - 120 of 712 Testimonials

    Definitely recommend

    The service was quick & efficient and the personalised wooden wine box was great, I loved it. The only negative was the postage was very expensive but, all in all, would definitely recommend 👍🏼

    CCar, 26/12/2018

    First class service

    First class service. Prompt delivery. As this product was glass I couldn't have asked for more secure packaging. Brilliant! A glass item I ordered from another company arrived broken due to inadequate packaging.

    Rosie RUSHFORTH, 26/12/2018

    Brilliant gift

    I bought an engraved wine glass for my brother for Christmas. He loved it. Beautifully packaged and delivery was very quick. Will be back for more!

    Jackie s, 26/12/2018

    Fantastic customer service and a brilliant product

    The heart shaped boxes were perfect as a gift for everyone attending my parents 60th wedding anniversary. Due to the Christmas post only one of my packages arrived within the expected delivery time period however when I notified Laura of this she immediately dispatched a replacement package that arrived in time for the event. Fantastic customer service and I highly recommend both the product and the company

    CRUICKSHANK, 25/12/2018

    Great product and service

    Great product and service

    Jonathan, 25/12/2018

    Brilliant service and such a lovely…

    Brilliant service and such a lovely keepsake pint glass for my sons 18th

    Natalie Ward, 25/12/2018

    Speedy service

    Speedy service Satisfied.

    Claire Wilson, 22/12/2018

    Excellent service

    Excellent service! Lovely gift perfect for my secret Santa. Delivery was great too

    Nicky Welch, 21/12/2018

    Glass for teachers lovely gift

    Lovely gift, different to wine & chocs

    Clare, 20/12/2018

    Lovely canvas that arrived

    Lovely canvas that arrived. Some I've bought before have been blurry and faded but this one is perfect. Fast delivery even with it being Christmas. Planning on using again in the new year

    Victoria fyfe, 20/12/2018

    Well as family are getting older each…l

    Well as family are getting older each year obviously, the gifts we buy change. Finding Gift store was brilliant, got a stylish gift for my partner that I know he will love, the company were fantastic on updates from placing order through to delivery. Highly recommend.

    Mrs Sharon Clarke, 20/12/2018

    Excellent customer service

    Excellent service! One item I ordered wasn’t as good as the other one so I contacted Giftstore and they sent a replacement product along with a little Christmas treat. Brilliant customer service. Thank you. Merry Christmas

    Tina D, 19/12/2018

    First class service

    First class service, especially in December and for a personalised item - arrived within 48hrs. Thank you so much. Novelty item for a graduation present that was well received and apppreciated.

    Joy Cox, 18/12/2018

    Beautiful products

    Beautiful products, swift delivery and great value!

    Danielle Newbiggin, 17/12/2018

    Excellent quality

    Excellent quality, fast delivery, perfect gift for teachers

    Paige Robinson, 17/12/2018

    Great service

    Great service, Fast delivery A+++

    William Woodward, 15/12/2018

    Great Service

    Really pleased, great service, fast delivery, would definitely use again.

    louise, 14/12/2018

    Quick delivery and great product

    Quick delivery and great product. Really happy with the product

    debbie pearson, 14/12/2018

    Lovely wooden coasters

    I ordered 3 personalised wooden coasters, which were of an excellent quality, and were delivered quickly with plenty of protective wrapping for the journey. Also, the customer services team responded to an email from me very quickly when I realised I needed to amend my order slightly and they dealt with my request perfectly. Thanks!

    Helen, 13/12/2018


    We bought some custom made coasters for the grandparents for Christmas. They have come out really well. We are very pleased with them. The delivery was really quick and well packed to prevent any damages. We would recommend this company.

    Steph K, 13/12/2018

    Lovely product and company!

    Lovely product came in good time and always kept me updated via email on my delivery status which is always good! Also wrapped very securely to keep fragile goods protected, also a very cute surprise of a little goodie with my purchase which was kind of them! Loved it :)

    Adriana Simpson, 13/12/2018

    Birthday Gift.

    Ordering was easy. Communication was good and delivery arrived as specified. Problem free purchase. Recommended.

    Lesley Burton, 13/12/2018

    Well packaged.

    Well packaged.

    CJL, 12/12/2018

    brilliant service

    quick delivery and brilliant items ,all in all excellant service and a little suprise gift definately recommend this company.

    maria green, 09/12/2018

    Great product and service

    Great product and service

    Paul Michael Shallcross, 09/12/2018

    Excellent product and excellent…

    Excellent product and excellent service, will definately use again

    Janet, 08/12/2018

    Nice prodakt

    Nice prodakt

    Beata Skvarekova, 08/12/2018

    I bought this as a Christmas present…

    I bought this as a Christmas present for my granddaughter. It arrived very quickly with the personalised engraving and it's very good quality. I would certainly recommend this company

    Lilian, 08/12/2018

    Received our gift and was very happy…

    Received our gift and was very happy with the slate beer mat I ordered. And the little gift as an extra was an added bonus. Overall very happy!

    Sarah Fisher, 08/12/2018

    First time used and impressed

    First time used and impressed

    Lesley Townsend, 08/12/2018

    Ordered pint glass for my dads 70th…

    Ordered pint glass for my dads 70th Birthday. Very pleased with quick delivery. Great looking glass.

    Lisa, 08/12/2018

    Very happy customer

    Great seller. Quick delivery, product was perfect and appreciated the extra sweets and token trolley coin. Very nice touch. Will definitely be using the site again for gifts

    Carla, 07/12/2018

    Ordered some Christmas presents from…

    Ordered some Christmas presents from here came very quick and happy with purchase x

    Lois Francis, 06/12/2018

    Excellent product and service for engraved champagne glasses.

    The champagne glasses and engraving were excellent, we did not want anything too elaborate. They were easy to order and were delivered earlier than promised in perfect condiiton and with good packaging. A very good service which we expect to use again for gifts of that kind.

    Eilis G., 05/12/2018

    Easy ordering

    Easy ordering , delivered within correct time scale. Promt efficient service.

    Dianne, 04/12/2018

    Would highly recommend this gift

    Would highly recommend this gift, we purchased an engraved wooden bottle box as part of an 80th gift, it was perfect and more than met our expectations. Ordered it Friday night, paid courier delivery as we needed it quickly, it was delivered on the following Monday. We will certainly be buying more of these boxes. It is a perfect gift and much better quality than we were expecting, it is sturdy with quality fittings, clasp & hinges.

    John Glendenning, 01/12/2018


    Excellent! Product was good quality, competitively priced, well packed and came really quickly. Very pleased.

    Clive, 30/11/2018

    product was just as described on web…

    product was just as described on web site ,very fast service and well packed, highly recommended

    Mr MCCARLIE, 27/11/2018

    Well, what can I say..

    What can I say, beautiful wooden coasters were ordered and beautiful wooden coasters I recieved. Honestly can’t believe how quick the personalisation was done and how beautifully wrapped the items were, the smell of the beautifully burnt wood from the design. They are truly lovely and I will definitely be ordering more things from yourselves. Thank you, highly recommended.

    Katy Allen, 26/11/2018

    As a previous customer advised the box…

    As a previous customer advised the box is a little lightweight but knowing that before I received it made it more acceptable. It's a lovely way to give two bottles of wine (which you can buy yourself according to the receivers' preference) and I was very happy with it.

    Victoria, 26/11/2018

    81 - 120 of 712 Testimonials