Customer Testimonials
The team at Gift Store Ltd strive to continually offer the very best in customer service. To ensure we achieve the highest level of customer satisfaction we have teamed up with Trustpilot who ensure we get honest and impartial reviews by actively encouraging all our customers to have their say. Below are just a few of the comments we have received from the thousands of satisfied customers that we serve all over the UK every year.
3241 - 3280 of 3,379 Testimonials
The box I ordered was very nice and all …
The box I ordered was very nice and all the words were as I asked for.They forgot the lining I ordered for the box so I contacted them and they sent it straight out nextday delivery.Everyone can make mistakes but its how a company deals with it that counts.Very good would use again
Kevin Dalton, 15/08/2017
Great
Fantastic site
Brahm, 15/08/2017
I was quite happy with service and …
I was quite happy with service and quality
Mrs P Tumilty, 11/08/2017
Photo frame was exactly right
Photo frame was exactly right. Well packed and arrived quickly. Excellent service.
Caroline Crolla, 09/08/2017
I bought this as a first Wedding …
I bought this as a first Wedding Anniversary present. It makes a great gift that I am proud to give. Prompt delivery and boxed nicely.
customer LC, 08/08/2017
So amazing!!!
So amazing!!! I ordered a wine glass and missed out a letter they emailed and rang to ask me if I meant to have it like that or not. Fantastic service and would 100% order again
customer, 01/08/2017
Great service.
Great service.
customer, 31/07/2017
Excellent service from start to finish …
Excellent service from start to finish thanks.
customer, 21/07/2017
Very fast service and the product is …
Very fast service and the product is excellent quality.
customer, 20/07/2017
A switched on Company
Very good ordered a customized wedding gift but I put in the wrong year, the engraving team questioned this and asked customer services to ring me and double check. Thank goodness they did otherwise it would have bit a bit embarrassing and costly to fix
So happy the workers there are switched on
The product itself is very good and I look forward to gifting it
Sam Singleton, 18/07/2017
Fast delivery
Fast delivery, great packaging of a delicate item and a couple of useful surprises in there that will help me in future.
customer, 12/07/2017
The box is solid and the engraving …
The box is solid and the engraving looks really nice and smooth. A wonderful gift!
customer, 05/07/2017
Brilliant beer glass really pleased …
Brilliant beer glass really pleased with it . Very fast service and delivery was extremely quick . Will definitely use again
customer, 03/07/2017
Not often you get great service +++
Ordered a wooden wine box for my wife's birthday and as it needed to be engraved I was worried I might have left it too late. I was amazed when it arrived with plenty of time to spare. The quality of the item was much better than I expected and very reasonably priced. I will definitely use giftstore again.
customer, 29/06/2017
Quick delivery and good quality …
Quick delivery and good quality product. Exactly as advertised. Would definitely order again !
Chrissy Jayne Gray, 21/06/2017
I bought a personalised wine box as a …
I bought a personalised wine box as a gift and I am very impressed with the product. Great quality, nice engraving, quick dispatch and delivery! Would definitely order again!
Chrissy Jayne Gray, 16/06/2017
Old school
I am so impressed with GiftStore. As I said in my title, I am from old school league. I hardly ever order on line. Usuall I get my daughter to help me or at least check that I've done the order ok. I ordered an engraved glass for my brother in laws birthday. Made sure the name was correct and the numbers. Typed in my card details and sat back thinking and wondering if it would reach me. But to my delight two days later the glass arrived. It was well packed, clean and the lettering was perfect. Also I should say that I received two emails to inform me of when it was dispatched and the estimated delivery.
Also in the package there was a free wall calendar and a little packet of sweets. I don't need the glass until July, but thanks to the speedy delivery I'm ahead of schedule for a change! I would definitely recommend GiftStore to friends and family and will be using them again. Thank you.
jackie kennard, 16/06/2017
Purchase exceeded expectations
Purchase exceeded expectations, and excellent delivery service. Will definitely use this website again!
Allyson, 16/06/2017
Excellent service
Excellent service. Even though I've not received my order yet I just wanted to say how impressed I am with the service so far and I'm sure I will not be disappointed with my order. I placed my order yesterday (Wednesday) had a phone call today by a very polite and happy (sounding) gent who said the filling I ordered was out of stock and gave me options of others. I sent an email a while before asking when the order will be delivered as I need it for Saturday and by the time I got off the phone from the gent, I had a reply saying it would be with me tomorrow (Friday). It has left me very confident to order again in future.
I cant wait to get my order. Thank you
Michelle Saunders, 15/06/2017
Wine Box excellent value
Product was excellent value for money and was delivered within two days and at the time promised
Miss Olwyn Reynolds, 15/06/2017
Good quality personalised wine box
Good quality personalised wine box, delivered on time.
Will use for future gifts.
Mr Hastie, 14/06/2017
Great product
Great product, fast delivery
Mitty, 10/06/2017
Excellent service
I had an issue with delivery of my items due to no fault of the company and a replacement was sent out the next day with no questions asked. I would certainly recommend this company for its excellent service and high quality goods.
Pamela, 09/06/2017
Good product would deal with again
Good product would deal with again
STEPHEN, 31/05/2017
Excellent Gift idea.
Excellent gift idea.
Good quality, very quick service. Will definitely buy more things from this company.
Mrs G, UK customer, 31/05/2017
Excellent Service
Box arrived exactly as ordered and in double quick time.
felixd, 30/05/2017
Very impressed!
Very impressed!! Ordered a wine box, received a phone call to tell me that it was not in stock but could have a double box for the same price and was delivered the next day!! Can't get better than that.
Lorna, 26/05/2017
Excellent service good quality product …
Excellent service good quality product thank you
customer, 25/05/2017
Very pleased with the wine box
Very pleased with the wine box, was a great birthday gift and post was very quick. Would use again
Dianne, 25/05/2017
Everything went very well
Everything went very well, I experienced no problems at all.
customer, 24/05/2017
Efficiency plus!
Very quick service and a friendly warning that, since I'd ordered so near my requested delivery date, they MIGHT not be able to promise Royal Mail's delivery. However, said request was granted, the present was there to give on the right day. Plus a little ' extra' in the packaging...
Beautiful carpentry and finish to the wooden box. I liked the rustic shavings in which we bedded a bottle of plonk and the gift was really appreciated. Thank you.
Judy, 18/05/2017
Great customer service & happy with the …
Great customer service & happy with the gift I purchased
Thank you
Karen, 18/05/2017
excellent
excellent - emailed for clarification, then ordered and was kept informed of progress along the way until my parcel arrived a couple of days later.
Great service, good product!
customer, 16/05/2017
Brilliant service
Brilliant service - ordered a personalised gift on Friday afternoon and it was delivered on Saturday morning!!
Elaine Stevens, 15/05/2017
Great product fast delivery
Great product fast delivery
Bryony, 11/05/2017
Very nice box.nicely engraved.fast …
Very nice box.nocely engraved.fast delivery.lovely present would highly recommend
customer, 09/05/2017
70th birthday gift
Prompt service and a great gift for a 70th birthday :)
Mrs D Reynolds, 27/04/2017
Would recommend but order in advance to save on delivery charges
Ordered a personalised wine glass, the product looked really good, but will see how durable it is over time. Good enough price for the product and timely delivery. Even called regarding delivery, to ensure I got the parcel when I needed. Delivery costs are a bit expensive, but great service overall.
Bav, 26/04/2017
Fantastic service
Fantastic service , easy to understand , quick delivery. Would defiantly buy from youagain
June Rayner, 19/04/2017
The joy in her eyes made my day
Ordered Easter box for my granddaughter. It arrived by the specified delivery date and was suitably packed.
Very pleased with purchase and will definitely buy from site again.
Tracey, 17/04/2017