
About GiftStore UK and FAQs.
This page has been written to give you an idea of who we are and what customers wish to know about GiftStore UK
Who are GiftStore UK?
GiftStore UK is an Internet store offering a choice selection of quality gifts that can be delivered to any address within the United Kingdom at the touch of a button - with some gifts available for delivery world-wide. Now in our fourth successful year of trading, GiftStore UK is a fast, safe, convenient and effective way of shopping over the Internet. And, because GiftStore UK is accessible throughout the world, the store is ideal for both the public in the UK and for those living or working overseas who wish to send gifts to family and friends.
Where is GiftStore UK based?
GiftStore UK is based in Windsor in England. Our postal address is:
GiftStore UK,
73A Imperial Road
Windsor,
Berkshire,
SL4 3RU,
United Kingdom.
Fax: 01753 866868.
You can email us at shop@giftstore.co.uk
How do I use GiftStore UK?
Shopping at GiftStore UK couldn't be easier.
1. Browse the gift sections or use the search facility to locate a specific gift.
2. Select a gift by clicking the relevant button to add an item to or remove it from the online Shopping Basket.
3. Add the message to accompany your gift and enter the desired delivery date.
4. Either select more gifts or proceed to the checkout.
5. Add your name and address and the name and delivery address of the intended recipient.
6. Once the order form has been completed, you can either pay by telephone or fax stating your order reference, or with a click of a button be redirected to our secure and encrypted online credit card system.
Your order is complete and your gifts will be delivered as requested.
Is shopping at GiftStore UK safe?
Internet security is taken very seriously at GiftStore UK. All credit cards are validated, authorised and settled by NetBanx. GiftStore UK's web site is located on a secure Internet server with controlled access, preventing unauthorised access to information on the site. As an extra precaution, all customer orders are automatically encoded, and no one else - receives the credit card details.
Who has access to my personal details?
The GiftStore UK's web site utilises cookies in order to provide a better experience. We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit. If you have any questions about our policy, please contact our Webmaster.
Who can use GiftStore UK?
Anyone with Internet access and a valid credit card is welcome at GiftStore UK.
Who shops at GiftStore UK? and what our customers think of us
GiftStore UK has thousands of satisfied customers who order their gifts through us. Here is a sample of thank you letters we have received:
What if there is a problem with my order?
GiftStore UK takes pride in providing a fast and efficient service and we have many satisfied customers. We aim to resolve any problems that arise as quickly as possible and, if we believe we cannot honour an order, we will advise customers and refund their money. GiftStore UK operates from the UK and in the unlikely event of a dispute, this will be resolved in the English courts under English law.
Do any taxes apply to my order?
All Gifts delivered by us are subject to UK's VAT (Value Added Tax) and is inclusive of the price paid. Where appropriate customers outside the EEC can claim back their VAT, but until UK and EEC e-commerce TAX bill clarifies the VAT application for orders placed over the internet, VAT will by applied by us on all orders.